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RETURN TO CUSTOMER CARE
SHIPPING AND RETURNS
PAYMENT Accepted Methods Of Payment Are: AMERICAN EXPRESS, VISA, MASTERCARD AND PAYPAL SHIPPING AND RETURN POLICY
SHIPPING *Most Items Are Shipped Within 24 Hours* FREE SHIPPING ON ALL ORDERS OF $75.00 OR MORE TO ANYWHERE IN THE U.S. FLAT RATE SHIPPING OF $5.99 FOR ALL ORDERS UNDER $75.00 TO ANYWHERE IN THE U.S.
*Orders Are Shipped USPS, DHL, FEDEX Or UPS Depending On Weight. *Insurance is recommened. If you wish to add insurance $5.00 USD will be added to your current payment method. Please place insurance request in the comments section of your order.
CANADIAN ORDERS: Flat Rate: 25.00 USD FLAT RATE (EMAIL
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FOR FIRST CLASS OPTIONS) FOR ORDERS UNDER 4LBS) CONFIRMED DELIVERY REQUIRED *Canadian orders are shipped USPS. Insurance is recommended. If you wish to add insurance, $5.00 USD will be added to your current payment method. Please place insurance request in the comments section of your order. INTERNATIONAL: Flat Rate: 35.00 USD (EMAIL
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FOR FIRST CLASS OPTIONS) FOR ORDERS UNDER 4LBS. CONFIRMED DELIVERY REQUIRED International orders are shipped USPS. Insurance is recommended. If you wish to add insurance, $5.00 USD will be added to your current payment method. Please place insurance request in the comments section of your order.
USPS Express Mail In The United States Flat Rate: 35.00 Overnight orders should be received by 12:00 pm pacific time as they must be delivered to the post office by 2:30 pm to reach their destination the following day. Express orders shipped after 2:30pm will generally arrive second day post. Please call us if you need assistance with Express Shipping. Customs fees are the customers responsibility. We do not accept returned parcels from rejected customs fees. Please Choose Your Shipping Selection Carefully. Incorrect Shipping Selections Will Be Adjusted & Charged To Your Current Payment Method Prior To Processing. Free Shipping Is Not An Option For International Orders. Please Email:
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for questions or concerns. PLEASE EMAIL US PRIOR TO YOUR PURCHASE FOR SHIPPING OTHER THAN USPS. PRE-ORDERS Pre-Orders are merchandise purchased now and shipped upon arrival to our warehouse. Generally within 30-60 days. Pre-Orders are paid in full and reserved for you once your order is placed. Due do the limited quantity of these items,returns or cancellations will be subject to a 25% re-stocking fee. Shipping fees for Pre-Orders are non-refundable.Please don't hesitate to contact us if you need any assistance with Pre-Orders.
SPECIAL ORDERS Special Orders are items that are not in stock and we attempt to locate for you. We put a great deal of effort in securing these items for you; therefore Special Orders are non-refundable and cannot be returned. Sale Or Clearance Items Are Final Sale Size Exchanges Are At Our Discretion. We Are Unable To Modify Sales Prices Or Give Price Adjustments. Any Item That Is Not Full Retail Price Is Considered A Sale Item. Canceled Orders are subject to a 25% restocking fee. COUPONS Use Of Coupon Rewards Or Discounts That Do Not Meet The Specified Use Parameter Will Invalidate The Order. If You Have Questions About a Coupon Or Preferred Customer Discount Please Email:
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RETURN POLICY You can return any item for a refund, exchange or store credit as long as you contact us within 10 days of receiving the item. If you contact us within the 10 days allowed, you will be issued a return authorization number for the item you wish to return. The item will have to be returned back to Little Miss Fancy Pants in the new original condition within 20 days. This means that the item must be in the original packaging, undamaged, clothing can not have been used or worn and must have original tags and package material with them. When shipping back goods it is important to be sure to carefully re-package appropriately so no damage will occur in route back to Little Miss Fancy Pants. We do require that an item must be in new condition when it is received back to us in order to give credit of the item(s). We will refund you the price of the product less shipping charge once the item(s) are received back to Little Miss Fancy Pants in new condition. The customer is responsible for the shipping costs back to Little Miss Fancy Pants for the return. A Return Authorization number must be given. Please email
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with: 1. Customer Name 2. Order Number 3. Product Number and/or Product Name 4. If return is for replacement, exchange, store credit or refund We will then promptly issue you a return number. **Please note- customer errors on personalized and custom ordered items are not refundable. Please check your order carefully before submitting.
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